Frequently Asked Questions
Everything you need to know about ordering, shipping, and caring for your Bojojo Kids Home products.
Are Bojojo Kids Home products safe for young children?
Yes. Our furniture features rounded edges and stable bases, and items like our toy chest use a slow-close hinge to prevent finger pinching. Follow the included assembly and wall-anchoring guidance for taller pieces.
How long does shipping take?
Orders ship free within the United States. We process orders in 1–2 business days, and most deliveries arrive within 5–8 business days with tracking provided by email.
What is your return policy?
Return any unused item in its original condition and packaging within 30 days for a full refund. See our Return & Refund Policy for full details.
Do the storage pieces require assembly?
Most bins, bags, and organizers arrive ready to use. Furniture like bookcases, benches, and media towers include tool-free or simple assembly with clear instructions and all needed hardware.
Where do you ship from and to?
We ship from Encinitas, CA to addresses within the United States. We currently do not offer international shipping.
What weight can your shelves and furniture hold?
Weight limits vary by product and are listed on each product page. For example, our acrylic wall shelves hold up to 15 lbs and our storage bench supports up to 150 lbs of seated weight.
How do I clean Bojojo Kids Home storage products?
Most fabric and plastic items wipe clean with a damp cloth. Some fabric organizers are machine washable — check the product page and care label for specifics.
What payment methods do you accept?
We accept major credit and debit cards and other methods shown securely at checkout. See our Payment Policy for details.
Is my payment information secure?
Yes. Payments are processed through a secure, encrypted checkout. We never store your full card number or CVV on our servers.
Do you offer a warranty?
Every Bojojo Kids Home product is backed by a 1-year warranty against manufacturing defects. See our Warranty Policy for coverage details.
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